What is a Refurbished Phone?

The term ‘refurbished phone’ generally refers to a pre-owned device or handset that has been corrected (if required) and repackaged so that it becomes fit for reuse.

Not all phones described as refurbished had been at one stage faulty, though. Some networks and retailers classify ‘refurbished phones’ as handsets that were returned by customers who changed their mind within the 30-day cooling-off period after they purchased the new mobile phone. These are devices, which hadn’t been returned because they were faulty. They undergo necessary tests before they can be re-sold.

Before they are sold, all refurbished phones are thoroughly checked and tested to ensure that they’re in full working order and is upgraded to new or like brand new phones.

Tests carried out by Digify typically include charging and battery condition, buttons, camera(s), audio quality, screen responsiveness and Wi-Fi/Data connection.

By going with the terms of Data Protection Act, Digify securely wipes any data on every phone. So, to all intents and purposes, the customer always receives a like-new condition phone.

In addition, we update the refurbished handsets to the latest version of the operating system that powers it.